FAIRY BAY HOTEL

HOTEL POLICY

GENERAL POLICY

- All rates are quoted in VND/Room/Night

- The rates are applied for all rooms from Jan 1, 2016 to Dec 31, 2016

- All rates are subject to 5% service charge; 10% VAT and buffet breakfast.

- Check in time: 14:00 - Check out time: 12:00 noon.

- Special discount for groups and long term guests.

- All major credit cards are accepted (Amex, JCB, Master card, Visa…) and a surcharge is 3% will apply

- Surcharge in Lunar New Year: An increase of 20% on room rates in Lunar New Year (From 09/02/2016 to 14/02/2016 ; total : 06 days)

CHILDREN POLICY

Maximum children allowed per room is 2. Any additional child will be charged an extra fee.

CANCELLATION POLICY

All confirmed booking whether cancelled, Amended, Postponed, Delayed or similar will be treated as under the cancellation policy:

1/ Individuals: under 10 rooms .

Peak & High seasons ( Jan, Feb, Jun, Jul, Aug, Dec)	Low Seasons (March, Apr, May, Sep, Oct, Nov)
No charge if cancellation is made 14 days prior arrival date	No charge if cancellation is made 07 days prior arrival date
50% charge if cancellation is made from 07 to 14 days prior arrival date	50% charge if cancellation is made from 03 to 07 days prior arrival date
Full charge if cancellation is made less than 07 days prior arrival date	Full charge if cancellation is made less than 03 days prior arrival date
No-show: full charge on all rooms and reserved services. Note: (%) equal room charge total length of stay.

2/ Group:

Peak & High seasons ( Jan, Feb, Jun, Jul, Aug, Dec)	Low Seasons (March, Apr, May, Sep, Oct, Nov)
No charge if cancellation is made 45 days prior arrival date	No charge if cancellation is made 30 days prior arrival date
50% charge if cancellation is made from 30 to 45 days prior arrival date	50% charge if cancellation is made from 14 to 30 days prior arrival date
75% charge if cancellation is made from 14 to 30 days prior arrival date	75% charge if cancellation is made from 7 to 14 days prior arrival date
Full charge if cancellation is made less than 14 days prior arrival date	Full charge if cancellation is made less than 07days prior arrival date
No-show: full charge on all rooms and services reserved

ONLINE RESERVATION

Contact Information

42 Pham Van Dong St, Vinh Hai Ward, Nha Trang City, Vietnam

Tel: (+84-58) 3.835.835 - 3.835.888 - 3.835.999 - 914.674.242

Fax: (+84-58) 3.833.833

Web: www.fairybayhotel.com

Online Support

Hotline: (+84-58) 3.835.835 - 3.835.888 - 3.835.999 - 914.674.242

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